Life
Ryan Air Additional Charges Rip Off
Monday, November 10th, 2008 | Life, Online Reputation Management, Travelling | No Comments
I have just recently booked four flights to Prague for a trip at the end of the month after seeing an offer on the extremely popular TravelZoo weekly top 20.
The offer was free flights and only £10 tax on selected dates. I logged on to RyanAir.com and found suitable dates and true to the offer I was able to book 4 flights for £80, what a deal.
Unfortunately this is where the deal turns sour, firstly I needed to enter the details of all passengers and what luggage was being taken. So I entered the details and specified 2 passengers would be taking a back that would need to be checked in at £8 per bag per flight that added another £32, not the end of the world.
I then selected online checkin as this would save another £32 but unfortunately this was not available from Prague airport, so more money was added to the bill, by this stage we are at £144.
Now for the real kick in the balls, online checkout. With my flight nearly at double the original cost I selected credit card from the available options, to my amazement a £32 booking fee, yes that’s not a typo thirty two whole English pounds.
So I thought, switch to my Debit card and that figure will reduce down, but it didn’t. I noticed there was a Ryan Air credit card option so I selected that to see if customers loyal enough to embrace the Ryan Air credit card would be fortunate enough not be ripped off like this, but no even Ryan Airs on credit card customers get charged.
The way they justified the charge was £4 per person per flight, in actual fact the credit card fee for processing would have been around 2.20 if that.
Now the point of this post is not to complain about the price £174 for 4 return flights to Prague at sensible times is great value, but increasing the price by over 50% once deciding to book is an absolute disgrace, something should be done about this kind of advertising.
Had the price been advertised I would have been telling lots of people what a great deal I had got from Ryan Air on my flights to Prague instead I have written this blog, told countless people and added feedback to Business Rating site Plebble.
Come on Ryan Air play the game, engage your customer solicit feedback and leverage the power of a great online reputation, it really isn’t difficult.
Choosing a new gas barbecue
Sunday, April 27th, 2008 | Food, Life | No Comments
I need to get myself a new barbeque for the summer, if it ever arrives and I have been scouring the web looking at all kinds of different contraptions and have come across a site that seems to have a wide range of Barbeques at good prices.
If your looking checkout Keen BBQ
Now I have decided that a gas barbecue would be a much better option than a charcoal barbecue but there is still lots to decide. Do I need 1,2,3 or even 6 burners, which make is the best Weber or Outback, what a nightmare.
After an hours research online I finally picked out the barbecue that was going to be up to the job, a Weber 3 burner which even comes with a 25 year warranty!!
I chose a Weber Spirit e310 all I need now is some sunshine, cold beers and some home made burgers.
Its time to get grilling!
View from the Top of Burj Dubai Worlds Tallest Building
Sunday, April 27th, 2008 | Life, Travelling | 32 Comments
A friend sent me this amazing picture from the top of the Burj Dubai the world tallest building (still underconstruction).
The tiny skyscrapers on the left are over 55 stories and look like toy houses. Also checkout the guys standing on the top balancing on a beam, crazy builders!
Rupert Parkin Runs Marathon
Wednesday, April 16th, 2008 | Comedy, Life | No Comments
Unbelievably my friend Rupert Parkin managed to complete 26.2 miles of the London marathon without his heart exploding, who would have thought.
He raised over £5000 for United Response a great charity, and is now firmly back in his drinking boots.
Blogging…Seriously Where do you find the time
Wednesday, April 16th, 2008 | Internet, Life | 1 Comment
It always amazes me how much great content there are on peoples blogs. Some of my favourite blogs include www.seomoz.org , www.holymoly.co.uk and www.marketingpilgrim.com but the big question I have to ask is where do people get the time to blog.
In between twittering, being poked, emails, sms oh and doing work for clients where do people find the time!